Tower Home & Contents Insurance

Insurer of the Year | Home & Contents

Tower is the winner of Canstar’s Insurer of the Year | Home & Contents Award 2024.

Awarding Tower its top Home & Contents Award, Canstar’s research panel noted the outstanding value offered by Tower’s insurance products, especially its Standard and Plus policy options, which feature comprehensive insurance cover at affordable prices. Our team also noted Tower’s strong performance when it comes to events cover – including floods, storms and earthquakes – which is particularly relevant for many Kiwi households.

Tower’s award comes on the back of it also taking home one of Canstar’s Outstanding Value Home & Contents Insurance Awards 2024.

What’s on offer from Tower?

Tower offers its customers three levels of award-winning cover across its contents, home and home & contents policies: Premium, Plus and Standard. It also offers multi-policy discounts of up to 20% if you purchase multiple policies.

What’s covered by Tower’s home insurance?

Premium cover: The highest level of protection for your home in the event of sudden and accidental damage, such as fire. Benefits include temporary accommodation up to $30,000, gradual damage from water leaks up to $3000, and extended carpet replacement.

Plus cover: Benefits include temporary accommodation up to $25,000, and gradual damage from water leaks up to $2000.

Standard cover: Benefits include temporary accommodation up to $15,000, and gradual damage from water leaks up to $1000.

All of Tower’s home insurance policies cover:

• Full replacement up to the insured sum should your house be destroyed.
• Full replacement for fire. If your home burns down, Tower will rebuild it, even if it costs more than your sum insured. Excludes fires following natural disasters.
• Natural disaster damage. If your home suffers natural disaster damage, which is more than the EQCover limit, Tower will pay the difference up to the sum insured.
• One event/one excess. This means if you need to make a claim on more than one of your Tower house, contents or car policies at the same time, you’ll only pay one excess.
• Garden retaining walls and landscaping
• Keys and locks

What’s covered by Tower’s contents insurance?

Premium cover: Replace lost, damaged or stolen goods with equivalent value items, including unlimited cover for mobile phones, up to $30,000 for jewellery, and up to $10,000 for home office and sports/leisure equipment, prescription glasses/contact lenses and $10,000 student cover.

Plus cover: Includes up to $15,000 for jewellery, up to $5000 for home office, sports/leisure equipment, and prescription glasses/contact lenses;  $5000 student cover and up to $1000 per mobile phone.

Standard cover: Includes up to $1000 for jewellery, sports/leisure equipment and prescription glasses/contact lenses;  $5000 student cover and up to $500 per mobile phone.

All of Tower’s home contents policies cover:

• Replacement or repair of possessions, up to limits in your policy and your chosen sum insured
• Natural disaster cover
• Transit insurance when moving
• Keys and locks
• Spoiled frozen or chilled foods
• Legal liability
• One excess

About Tower New Zealand

With roots dating back to 1869, Tower Insurance has a long history in New Zealand, providing Kiwis with a range of insurance cover for some 150 years.

Since becoming the Tower Corporation in 1987 and listing publicly as Tower Insurance New Zealand in 1999, the company has offered insurance policies across vehicle, contents, business and travel, while boasting innovative ways to give its customers confidence. 

NB: This is only a summary of key benefits. Application for cover is subject to underwriting acceptance. For full details, exclusions and limitations, please refer to the Tower website.