2024 Most Satisfied Customers Award | Banking
2024 Most Satisfied Customers Banking Award
Canstar’s Customer Satisfaction Awards are based on the level of contentment customers feel toward a particular provider. In this case, how satisfied they are with their choice of bank. For this award, the bank customers are the survey respondents. This award, which is based on customer experiences, complements our Star Ratings and Awards, which are calculated by Canstar’s expert researchers.
Released August, 2024
2024 Most Satisfied Customers Award | Banking
Award Winner
The Co-operative Bank: Most Satisfied Customers Banking Award Winner 2024
Congratulations to The Co-operative Bank. The homegrown bank has done it again, winning Canstar’s Most Satisfied Customers | Banking Award for the fourth time in six years.
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The Co-operative Bank Rated NZ's Best Bank for Home Loans
The Co-operative Bank, rated the nation’s No.1 bank for home loans by Kiwi mortgage holders for the fifth consecutive year.
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SBS Bank the Best for First Home Buyers
For the third year in a row, SBS Bank is rated the best lender for first home buyer mortgages, and the winner of Canstar’s Bank of the Year | First Home Buyers Award 2024.
Find Out MoreAbout Star Ratings
Canstar's Star Ratings are unique. We evaluate literally thousands of products from hundreds of financial institutions. Our expert researchers analyse every product by comparing price and features to determine what represents value.